Case Study: Two Bathroom Remodel

THE PROJECT:Fully Remodel Two Bathrooms Before The Owners Got Back From Vacation.
THE RESULTS: Completely Upgraded Two Bathrooms On Time, On Budget, and Beyond Expectation.

Overview:
Remodeling can be a stressful process for anyone, and our clients were particularly concerned that remodeling their master and guest bathrooms would cause added headache that they just didn’t need. They had been referred to us and called with a unique proposal: Could we remodel two bathrooms while they were on vacation? Because of our strong work ethic and high quality we were able to get the job done within their tight time frame.

Challenge:
These were referral clients, and we knew they were hesitant to remodel because of the expected hassle—but until we met, we had no idea how worried they were. They had worked hard to have a happy, relaxing retirement, and dreaded the mess that typical companies leave behind. During the consultation, we discovered that their home was fully furnished with decor and furniture they loved. The whole place would have to be covered extremely well. We confirmed the dates they would be on vacation, set project start and end times with them, then explained the measures we would take to ensure no dust or debris affected their property. They wouldn’t know we were even there—until they saw their upgraded bathrooms. Keeping things clean would be easy, but we would still have to exceed their expectations.

Solution:
To ensure the remodeled bathrooms reflected our client’s taste and personality, we showed them diverse options for tile, cabinets, granite, and lighting. After they chose their favorites for each, we ordered the supplies and had them delivered to the property the day before we began work. This allowed us to have everything in place to begin quickly and efficiently to meet the deadline. To keep the house spotless and free of all work-related dust and debris, we perfectly covered all the furniture. Then we began working quickly and efficiently. Teamwork was the most important aspect in completing the whole project on time.

Results:
When the owners returned from their vacation, their home was clean and their bathrooms totally complete. The results were higher than they were expecting. They couldn’t have been happier, and neither could we.

“My house was clean and my bathrooms finished! Edgar and his team did an excellent job. It was much more than my husband and I were expecting.”
– Jean and Roger Forna